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VENRIDGE LIMITED
(trading as Contrac In Print)

Terms and Conditions
for supply of Printing and Related Services (2005 Edition)

1. Interpretation

1.1 In these Conditions:-

“Authority to Print” means an order by the Client in Contrac’s standard form for Contrac to print for the Client a number of the Products to be called off by the Client and invoiced by Contrac as specified in the order

“Conditions” means the conditions set out in this document and includes any special terms and conditions agreed in writing between Contrac and the Client

“Client” means the person for whom Contrac has agreed to provide the Services in accordance with these Conditions

“Contrac” means Venridge Limited trading as Contrac In Print

“Client Material” means any electronic files, films, drawings, products, photographs or other documents and materials and any data or other information provided by or on behalf of the Client or required from the Client to enable Contrac to perform the Services

“Contrac Material” means any electronic files, films, drawings, photographs or other documents and materials and any data or other information provided by Contrac and used in the performance of the Services and/or the production of the Products

“Products” means the final products produced by Contrac for the Client in the provision of the Services

“Specification” means the sheet attached to these Conditions describing the Services

“Services” means the Services to be provided by Contrac for the Client and referred to in the Specification

2. Supply of the Services and the Products

2.1 Contrac shall supply the Services and the Products to the Client subject to these Conditions. Any changes or additions to the Services or these Conditions must be agreed in writing and signed by authorised representatives of Contrac and the Client. These Conditions shall have effect in place of any other terms and conditions which may have been previously notified by Contrac to the Client

2.2 The Client shall at its own expense supply Contrac with all necessary Client Material within sufficient time to enable Contrac to provide the Services in accordance with the Specification. The Client shall ensure the accuracy of all Client Material

2.3 The Client shall at its own expense retain duplicate copies of all Client Material and (notwithstanding delivery to Contrac) shall remain responsible for its accidental loss or damage and save in the case of fraud, wilful default or gross misconduct of Contrac, Contrac shall have no liability for any such loss or damage, howsoever caused. Any Contrac Material loaned to the Client by Contrac shall be at the sole risk of the Client from the time of delivery to the Client until returned to Contrac. The Client agrees to return the Contrac Material to Contrac immediately following a request by Contrac

2.4 The Services shall be provided in accordance with the Specification and otherwise in accordance with Contrac’s current brochure or other published literature relating to the Services from time to time, subject to these Conditions

2.5 Contrac may correct any typographical or other errors or omissions in any brochure, promotional literature, quotation or other documentation relating to the provision of the Services without any liability to the Client

2.6 Without accepting any responsibility to do so Contrac may at any time without notifying the Client make any changes to the Services which are necessary to comply with any statutory requirements or which do not materially affect the nature or quality of the Services

2.7 All designs, drawings, descriptive matter, weights, dimensions, specifications, brochures, catalogues and all advertising matter are approximate and by way of identification only, and are intended merely to present a general idea of the Products described therein and shall not form part of any contract, or give rise to any independent or collateral liability of any kind

3. Charges

3.1 Subject to any special terms agreed by Contrac and the Client in writing, the Client shall pay Contrac’s standard charges and any additional sums which are agreed between Contrac and the Client for the provision of the Services or the supply of the Products or which, in Contrac’s sole discretion, are required as a result of the Client’s instructions or lack of instructions, the inaccuracy of any Client Material or any other cause attributable to the Client. Unless otherwise agreed in writing by Contrac all prices quoted are valid for ten days from the date of quotation

3.2 Contrac shall be entitled to vary its standard charges from time to time by giving not less than three months’ written notice to the Client

3.3 Contrac’s charges and any additional sums payable shall be paid by the Client without any set-off or other deduction within thirty days of the date of Contrac’s invoice

3.4 All charges quoted for the Client for the provisions of the Services and the supply of the Products are exclusive of any value added tax for which the Client shall be additionally liable

3.5 Contrac reserves the right by giving notice to the Client, to increase the price to reflect any change in Specification required by the Client (which is accepted by Contrac) or increase in cost to Contrac which is due to any factor beyond the reasonable control of Contrac (such as without limitation, any increase in the cost of labour, materials or other costs of manufacture)

3.6 Except as otherwise stated under the terms of any quotation or otherwise agreed in writing by Contrac, the price shall include the cost of delivery of the Products to the Client’s usual premises in mainland Great Britain

3.7 The time of payment of the price shall be of essence of the contract

3.8 If the Client fails to make payment on the due date then without prejudice to any other right or remedy available to Contrac, Contrac shall be entitled to:

3.8.1 cancel the contract or suspend any further performance thereof (this right shall apply to any other contract between the Client and Contrac); and/or

3.8.2 appropriate any payments made by the Client to such of the Services or the Products (or any products or any services supplied under any other contract between the Client and Contrac) as Contrac may think fit (notwithstanding any purported appropriation by the Client); and/or

3.8.3 demand immediate payment in full of all sums payable by the Client (whether or not due for payment on the date of Contrac’s demand) notwithstanding anything to the contrary in these Conditions or any other contract between Contrac and the Client; and/or

3.8.4 charge the Client interest (both before and after judgment) on the amount unpaid, at the rate of 4% per annum above base rate from time to time of Contrac’s bank, until payment is made in full (a part of a month being treated as a full month for the purpose of calculating interest); and/or

3.8.5 payment from the Client on demand on a full indemnity basis, of all costs, charges and expenses in any way incurred by Contrac in relation to the overdue payment

4. Authority to Print

4.1 Where Contrac accepts an Authority to Print issued by the Client, the Client shall purchase from Contrac the number of Products specified in the Authority to Print (“the Agreed Products”) and shall call off the Agreed Products within the period specified in the Authority to Print (“the Agreed Period”)

4.2 The Client acknowledges that notwithstanding any arrangements for invoicing the Agreed Products accepted by Contrac in the Authority to Print, Contrac shall be entitled at any time during the Agreed Period to invoice the Client for the full price of all unpaid for Agreed Products (whether or not called off) and the Client agrees to pay such invoice in accordance with clause 3.3

4.3 Where Contrac exercises its rights of cancellation under clause 3.8.1 or 11.2 any right of the Client to call off Products and any obligation of Contrac to store Products under any Authority to Print shall cease and, without prejudice to Contrac’s rights in respect of sums due and payable under clause 3.8.3 or 11.2, Contrac shall be entitled to dispose of all Products held by Contrac if they have not been paid for in full and collected within 30 days of termination

5. Intellectual and other Property Rights

5.1 The Client warrants that all Client Material and its use by Contrac for the purpose of providing the Services will not infringe the copyright, patent, design right, registered design, trade mark or other rights of any third party and the Client shall indemnify Contrac against any loss, damages, costs, expenses or other claims arising directly or indirectly from any such infringement

5.2 Contrac Material shall remain the exclusive and absolute property of Contrac and the Client shall obtain no rights in respect thereof

5.3 Subject to payment of Contrac’s charges in accordance with these Conditions, Contrac agrees to assign to the Client any copyright or other intellectual property rights Contrac may own in the Products (but not in the Contrac Material) on terms acceptable to Contrac

6. Specification

6.1 The Client shall be responsible for ensuring and warrants that the Client Material including without limitation any artwork, specifications or description are accurate, unambiguous, clearly legible and meet the Client’s requirements

6.2 The Client shall indemnify Contrac against any loss, damages, costs, expenses or claims arising directly or indirectly as a result of a breach of the Client’s warranty in clause 6.1

6.3 Contrac shall not be liable for an instruction given by the Client which is not confirmed in writing by an authorised representative of the Client

6.4 Contrac may without liability reject any Client Material which Contrac in its absolute discretion deems to be unsuitable (including electronic files which cannot be outputted or downloaded without adjustment or other corrective action to equipment used by Contrac which would normally be suitable for such purposes) and/or raise additional charges for any additional work required as a result of the unsuitability of the Client Material

6.5 Contrac accepts no liability for any loss, claims, costs or damages arising from use of the Client Material other than subject to clause 10 where such loss, claims, costs or damages arises from its or its employees’ wilful default or gross negligence

6.6 Contrac shall (without accepting liability in any event) not be required to print any matter which in its opinion is or may be of an illegal or libellous nature

7. Proofs and Additional Charges

7.1 Proofs of work may be submitted for the Client’s approval and Contrac shall incur no liability for any errors not corrected by the Client in proofs so submitted. It is the responsibility of the Client to check the proofs of work so delivered and Contrac accepts no liability therefor. The Client shall be liable for the costs of any alterations to such proofs (other than occasioned by correction of errors) and any additional proofs requested by the Client, such costs to be calculated by reference to Contrac’s standard charges. Additional charges may also be levied for any additional work where the Client Material is inaccurate, unambiguous or illegible

7.2 The Client acknowledges that as a result of differences in equipment performance, paper, inks and other conditions variations may occur between colour proofing and production runs and the Client agrees to accept a reasonable variation between proofs of work approved by the Client and the Products

8. Delivery and Acceptance

8.1 Unless otherwise agreed in writing by Contrac, delivery of the Products shall be made by Contrac delivering or arranging delivery of the Products to the Client’s usual business premises in mainland Great Britain

8.2 The Products shall be deemed to have been accepted by the Client on delivery. Where Contrac agrees with the Client to deliver the Products to a third party whether for that third party to perform services in respect of the Products or otherwise, the Products shall be deemed to have been accepted by the Client on delivery to that third party

8.2 Any dates quoted for the delivery of the Products are approximate only and Contrac shall not be liable for any delay in the delivery of the Products howsoever caused. Time for delivery shall not be of the essence unless previously expressly agreed in writing by Contrac. The Products may be delivered by Contrac in advance of the quoted date upon giving reasonable notice to the Client

8.3 If the Client fails to take delivery of the Products or fails to give Contrac adequate instructions for delivery of the Products at the time stated therefor, then without prejudice to any other right or remedy available to Contrac, Contrac may store the Products until actual delivery and charge the Client for the reasonable costs (including insurance) of storage

8.4 Any claim for shortage on delivery of the Products must be notified to Contrac within 48 hours of delivery and confirmed in writing giving Contrac full details of the claimed shortage within 10 days of delivery. Contrac shall not be liable for claims for shortage on delivery of Products unless notice has been given in accordance with this clause 8

9. Risk and Property

9.1 Risk of damage to or loss of the Products shall pass to the Client:-

9.1.1 in the case of Products to be delivered at Contrac’s premises, at the time when Contrac notifies the Client that the Products are available for collection; or

9.1.2 in the case of Products to be delivered otherwise than at Contrac’s premises, at the time the Products are handed to a carrier for delivery to the Client, or if delivered by Contrac, at the time of delivery. If the Client wrongfully fails to take delivery, risk shall pass to the Client at the time when Contrac has tendered delivery of the Products

9.2 Notwithstanding delivery and the passing of risk in the Products, or any other provision of these Conditions, the Products shall remain the absolute property of Contrac until Contrac has received in cash or cleared funds payment in full of the price of the Products plus any Value Added Tax or other tax or duty and all other sums whatsoever which are payable by the Client to Contrac on any account including any interest thereon. Notwithstanding such retention of title Contrac shall be entitled to bring an action for the price of the Products as soon as payment falls due

9.3 Until such time as the property in the Products passes to the Client, the Client acknowledges that it is in possession of the Products solely as Contrac’s fiduciary agent and bailee and shall:-

9.3.1 keep the Products on its premises separate from those of the Client and third parties and properly stored, protected and insured and identified as Contrac’s property and shall not alter, modify or add to the Products or any marking or identification on them and shall maintain them in good condition; and

9.3.2 keep the Products free from any charge, lien or other incumbrance

9.4 If payment for the Products or under any other contract between Contrac and the Client is overdue in whole or in part, Contrac (without prejudice to any of its other rights) may retake possession of and/or resell any Products, the title to which it has by these Conditions retained and the Client shall, upon the request of Contrac, allow Contrac its servants and agents during normal working hours to enter any premises where the Products are for the purpose of recovering possession of such Products

10. Warranties and Liability

10.1 Contrac warrants to the Client that the Services will be provided using reasonable care and skill and, as far as reasonably possible, the Services and the Products will be in accordance with the Specification. Subject thereto, all terms implied by statute or common law are hereby excluded to the fullest extent permitted by law

10.2 Where Contrac supplies in connection with the provision of the Services any goods supplied by a third party Contrac does not give any warranty, guarantee or other terms to their quality, fitness for purpose or otherwise but shall where possible, assign to the Client the benefit of any warranty, guarantee or indemnity given by the person supplying the goods to Contrac

10.3 Contrac shall be liable to the Client as expressly provided in these Conditions but shall have no further or other liability in Contract, tort or otherwise to the Client

10.4 Where Contrac is in breach of its warranty in clause 10.1 Contrac’s entire liability shall be limited to rectifying the defective Services and/or replacing the defective Products or, at Contrac’s option, refunding the charges for such Services and/or Products where those charges have been paid. If Contrac offers to rectify defective Services or replace defective Products the Client shall cease to have any remedy against Contrac if the Client instructs a third party to rectify the Services or to supply replacement products

10.5 Subject to clause 10.8 Contrac’s liability in contract, tort or otherwise arising from or in connection with the supply of the Services or the Products shall in any event not exceed the amount of Contrac’s charges for the provision of the Services or the supply of the Products

10.6 Contrac shall have not be liable to the Client for any loss, damage, costs, expenses or other claims for compensation arising from:

10.6.1 any Client Material or instructions supplied by the Client which are defective, incomplete, inaccurate, incorrect, illegible, out of sequence or in the wrong form or arising from their late arrival or non arrival or any other fault of the Client; or

10.6.2 the Client’s failure to follow Contrac’s recommendations for storage of the Products, a copy of which is annexed to these Conditions

10.7 Subject to clause 10.8, Contrac shall not be liable to the Client:-

10.7.1 by reason of any representation (unless fraudulent) not set out in these Conditions or any warranty condition or other term, or duty implied by common law or otherwise; or

10.7.2 for any loss of profit or any indirect, special or consequential loss, (whether caused by the negligence of Contrac, its servants or agents or otherwise)

in each case which arises out of or in connection with the provision of the Services, the supply of Products or their use by the Client

10.8 Contrac does not exclude or limit liability for death or personal injury caused by the negligence of Contrac (including its employees while acting in the course of their employment by Contrac)

10.9 Contrac shall not be liable to the Client or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of Contrac's obligations in relation to the Products or the Services if the delay or failure is due to any cause beyond Contrac’s reasonable control including without limitation, act of God, explosion, storm, tempest, fire or accident, acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of Contrac or of a third party), difficulties in obtaining raw materials, fittings or other items of equipment, labour, fuel, parts or machinery or power failure or breakdown in machinery

11. Insolvency of the Client

11.1 This clause applies if:-

11.1.1 the Client is in receipt of a statutory demand or makes any voluntary arrangement with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a Company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

11.1.2 an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Client; or

11.1.3 the Client ceases, or threatens to cease, to carry on business; or

11.1.4 Contrac reasonably apprehends that any of the events mentioned above is about to occur in relation to the Client and notifies the Client accordingly

11.2 If this clause applies then, without prejudice to any other right or remedy available to Contrac, Contrac shall be entitled to cancel the contract without any liability to the Client, and if the Services have been or are being provided or the Products have been or are being supplied, but not paid for in full the price shall become immediately due and payable notwithstanding anything to the contrary in these Conditions or any other contract between Contrac and the Client

12. General

12.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that other party at its registered office or principal place of business or such other address as it may at the relevant time have notified pursuant to this provision to the party giving the notice. Any notice given by post shall be deemed to have been served two business days after the same is posted and proof that the envelope contained the notice was properly addressed and sent by prepaid post should be sufficient evidence of service. Any notice given by fax shall be deemed to have been served the next business day after it shall have been despatched

12.2 No waiver by Contrac of any breach of the contract by the Client shall be considered as a waiver of any subsequent breach of the same or any other provision. No forbearance or indulgence shown or granted by Contrac to the Client whether in respect of these Conditions or otherwise shall in any way affect or prejudice the rights of Contrac against the Client or be regarded as a waiver of any of these Conditions

12.3 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby

12.4 For the avoidance of doubt Contrac may sub-contract any of its obligations for the supply of the Services and/or the Products

12.5 The contract shall be governed by the Laws of England and the parties submit to the exclusive jurisdiction of the Courts in England

12.6 These Conditions do not affect the Client’s statutory rights as a consumer

12.7 Every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon margins (measured in fold depth) of 10% for single part or one process work not requiring special papers or features and upon margins of 10% for other work being allowed for overs or shortage (5% single and 8% multipart respectively for quantities exceeding 50,000) the same to be charged or deducted

12.8 Unless otherwise specifically agreed, Contrac shall be entitled to affix to or print on any goods a legend bearing Contrac’s name and/or trade or other marks

12.9 Unless otherwise specifically agreed, the Products shall not be required to comply with any direction, regulation or provision of any foreign law or government authority

12.10 Contrac shall be entitled to transfer its rights and obligations under the contract but subject thereto, these Conditions do not confer on any third party any benefit or right to enforce any of the terms of the contract

12.11 Contrac shall have a general lien over all Client Material, Products and any other property of the Client in the possession of Contrac in respect of all unpaid debts due from the Client to Contrac. Without prejudice to any other remedies available to Contrac, Contrac shall be entitled following the expiry of 14 days written notice to the Client to dispose of such property in such manner and at such prices as Contrac thinks fit and to apply the proceeds of sale towards the Client’s debts and costs of sale. Contrac shall account to the Client for any balance

12.12 Where the Client comprises one or more individuals each individual consents to his/her personal data being transferred to credit and trade reference agencies for the purpose of assessing the creditworthiness of the Client and/or debt collection agencies to assist Contrac in recovering any debts due from the Client to Contrac

CLIENT’S LIABILITY CONCERNING STORAGE

Client’s liability concerning storage:

  • Clients must appreciate that paper is a material which is rapidly and considerably affected by storage and usage conditions. Unless precautions are taken paper is liable to be affected by variations in temperature and humidity. Variations in humidity are the most serious and will by changing the moisture content of the stationery, alter its size and strength characteristics.
  • Humidity
    Stationery should be stored in conditions between 40% r.h and 60% r.h If stationery is stored outside these limits, progressive deterioration must be expected. This may be minimised if sufficient time is allowed for acclimatisation to the conditions in which it is to be used but paper exposed to extremes of humidity may be permanently damaged.
  • Temperature
    Stationery should be stored at a temperature between 16°C and 25°C (between 60°F and 75°F). Transient variations outside this range will not normally affect its performance. If stationery is transferred from a cold room to a warm room, it will experience a temporary warp. In this case time should be allowed for it to become acclimatised before being used.
  • Stacking
    Continuous stationery should be kept in the original boxes until required for use. The boxes should be stored lid uppermost and not directly touching the floor. They should not be stored close to pipes, radiators, hot air ducts, open windows or such like. Boxes should not be stacked more than 5 high, should be supported squarely at the bottom and should have no heavy weight placed upon them. Partly used boxes should not be placed within a stack but may be placed as the top box in a stack of 5.

No liability will be accepted by Contrac, if the above conditions in relation to storage are not adhered to.


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