Premier Global IT Solutions Provider

Managed IT Services

IT Sourcing & Professional Support

Operating as an agile extension of your internal IT team. We Consult, Transform, and Support your technology journey with 24/7/365 expertise across the UK, Europe, and APAC.

69,455
Support Tickets Closed in 2024
81%
Closed on First Contact
7
Languages Supported
99.2%
SLA Goals Achieved
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Our Methodology

Three Pillars of Excellence

Every engagement is built on a foundation of partnership, precision, and ongoing commitment. We become an integral part of your IT team.

Consult

We become an integral part of your IT team through detailed dialogue and true partnership. Understanding your challenges deeply before proposing solutions.

  • Strategic IT planning sessions
  • Infrastructure assessment
  • Technology roadmap development

Transform

Delivering fully specified project and implementation plans via our dedicated Project Management Office and skilled UK wide engineers.

  • PMO led project delivery
  • Hyper Converged Cloud migration
  • Network infrastructure upgrades

Support

Providing 24x7, 7 language service desk support to global clients using industry leading ITIL frameworks and 99.2% SLA achievement.

  • 24/7/365 availability
  • Multi language support
  • ITIL framework compliance
What We Offer

Comprehensive IT Solutions

From 24/7 managed support to strategic transformation projects, we deliver enterprise grade IT services tailored to your business needs.

Trusted Partners

Enterprise Clients We Support

We deliver measurable results for enterprise organisations across retail, healthcare, hospitality, and manufacturing sectors.

Client logo for Ed's Easy Diner
Client logo for Sue Ryder
Client logo for Giraffe

Enterprise Technology Partners

Strategic alignment with global industry leaders to deliver resilient IT infrastructure and high performance managed solutions.

Enterprise Technology Partners including Microsoft, Cisco, HP, Dell, VMware, and other industry leading technology providers
Our Footprint

Global Presence

As an agile extension of your internal IT team, we deliver localized expertise across multiple regions with coordinated global support.

UK Operations

Barnsley HQ

30, Stadium View
Oakwell Lane
Barnsley, S71 1HB
United Kingdom

Durham

Box 2, Durham Cricket Club
Emirates Riverside
Chester-le-Street, DH3 3QR
United Kingdom

Cardiff

Maple House
Greenwood Cl, Pontprennau
CF23 8RD
Wales

International Operations

Malaga

Calle Decano Antonio Zedano no.3
Portal 1, Officina 31
29620 Torremolinos
Spain

Sydney

Level 2, 72 Archer Street
Chatswood, NSW 2067
Australia

Ready to Transform Your IT?

Join the enterprises that trust Contrac as their agile IT partner. Our team is ready to discuss how we can support your technology objectives.