Contrac IT
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Helping businesses to deliver their IT projects

consult. transform. support.
Speak to our Experts

PART OF YOUR TEAM

Successful projects are the results of great partnership

Every successful project starts with dialogue. The ability to create a trusted partnership is one of the most important ways to ensure a progressive engagement and the delivery of the project goals. Our aim, with our clients, is to reduce wasted expenditure, improve the stability and effectiveness of the infrastructure and address points of potential failure.

At Contrac, we help our customers to deliver their IT projects on time and with minimal disruption. Our company structure allows our technical staff to be highly agile, so we can create a team that engages seamlessly with your organisation, providing personalisation and a truly bespoke solution.

To differentiate stages of our customers’ project needs, and to guarantee the best delivery journey, we offer three unique areas of professional services:

The consultative approach that we take with our customers ensures that we understand in detail, project and service requirements and that we become an integral part of our customers’ IT team. We are committed to delivering back unparalleled IT services through our partnership approach.

 

 

 

 

Our Project Management Office (PMO) will provide a fully specified project and implementation plan. Contrac’s UK-wide team of skilled engineers are dedicated to delivering end-to-end solutions in a timely and professional manner.

 

 

 

 

Our dedicated Service Desk, staffed by our own analysts and engineers, provides 24×7 support to UK clients and their European operations. An understanding of your business and support needs is front and centre of our onboarding process. This allows us to be much more client-focused and effective with issue resolution, in parallel with our industry-leading ITIL frameworks for service delivery and management.

 

 

IT Sourcing

Contrac works with 300+ distributors to get the best price on high quality, reliable software & computing products to suit your needs.

Managed Services

Managed Services from Contrac takes away the headache of the day-to-day and provide support to meet your companies goals.

Consultancy

If you are seeking professional advice or an entirely new long term vision, Contrac’s consultancy gives you the support you need.

Hosting & Cloud Solutions

Cloud computing is gaining popularity among businesses, Contrac can help you find the perfect solution for your company.

Professional Services

Technology is constantly evolving, therefore it's important to adapt your infrastructure to stay on top of your organisation’s needs.

THE NUMBERS SPEAK FOR THEMSELVES

Our Statistics

22,680 support tickets closed in 2022

76% of tickets closed on first contact

Service desk fluent in 7 languages

99.2% of all client-set SLA goals met

EXCEEDING YOUR EXPECTATIONS

Why Choose Contrac?

24/7/365 Support

Future-Proof Solutions

ISO 27001 Accredited

Flexible Payment Options

Seamless Execution

Free Technical Resources

WHO WE WORK WITH

Technology Partners

    OUR PROCESS

    How We Work

    Established in 1974, Contrac provides business-to-business solutions in a highly service-orientated and cost effective manner driven by providing the maximum possible value.

    We are headquartered in Brough and have offices in Barnsley, Durham & Malaga.

    LEARN MORE

    CASE STUDIES

    What Our Clients Say

    JSR Group - Migration to Hyper Converged Private Cloud
    An ageing virtualised estate and onsite backup systems, became too costly.

    The onsite backup solution, posed a business risk in the event of a Disaster Recovery situation. Contrac’s solution was to migrate the existing environment into a hyper converged private cloud solution.
    READ MORE >
    Sue Ryder - Network and Infrastructure Upgrade
    Sue Ryder operate a distribution warehouse facility from Northampton.

    They wanted the ability to have a wireless network in the warehouse to allow scanners connectivity. Contrac knew that their Meraki Wi-Fi would provide the solution to the problem posed to them.
    READ MORE >
    William Lamb Group - Central Management Platform
    William Lamb Group grew to become the largest clog maker in Europe.

    Prior to the arrival of the new IT Director the IT network had not been updated for approx. 10 years. The Wi-Fi didn’t function properly, only covered the main building and offered no guest access.
    READ MORE >
    William Lamb Group - Centrally Managed VM and Backup Platform
    William Lamb Group have a global production network that guarantees the best products.

    Our customer needed a new consolidated VM environment that has intelligence to move VM’s around multiple hosts to maximise space, help reduce costs and improve response time of the servers.
    READ MORE >

    WHO WE WORK WITH

    Our Clients

    THE LATEST INDUSTRY NEWS AND INSIGHTS

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