Contrac sources, negotiates and purchases reliable IT products on your behalf through a network of 300+ distributors and partnerships with leading manufacturers including Microsoft, Dell and Cisco. We help enterprise IT teams reduce procurement risk, protect delivery timelines and align sourcing decisions with lifecycle, security and compliance requirements.
69,455
Support Tickets
Closed in 2024
81%
Closed on
First Contact
99.2%
SLA
Success Rate
Hardware shortages, fragmented supplier relationships, licensing complexity and insecure supply chains can delay projects, increase cost and expose infrastructure to compliance risk. Enterprise sourcing now requires more than the lowest purchase price. It needs vendor diversification, ITIL-aligned lifecycle thinking, secure fulfilment and clear accountability.
Single-vendor dependency and limited stock visibility can put infrastructure refreshes, device rollouts and service transitions at risk.
Unverified devices, unmanaged firmware risk and inconsistent vendor checks can weaken Zero Trust programmes before equipment is even deployed.
Purchasing without asset data, licensing visibility or decommissioning planning creates hidden cost across support, audit and refresh cycles.
Contrac applies its Consult, Transform, Support methodology to enterprise IT sourcing, helping internal IT teams specify requirements, secure the right products at the right commercial value and maintain asset visibility throughout the lifecycle.
We assess technical requirements, incumbent suppliers, project timelines, licensing needs, security obligations and ESG priorities before recommending a sourcing strategy.
We source, negotiate and purchase hardware, software and infrastructure through our distributor and manufacturer relationships, supporting vendor diversification and delivery planning.
We help maintain continuity after purchase through asset information, warranty awareness, lifecycle guidance and alignment with wider managed service processes.
From end-user computing to networking, storage, software and workplace technology, Contrac uses its established supplier network to source high-quality, reliable IT products at competitive commercial value.
Desktop devices, servers, mobility solutions and computer accessories for workplace, data centre and field-based requirements.
LaserJet printers, inkjet printers, multifunction printers and printer consumables for office, operational and distributed site environments.
ADSL, fibre and leased lines, MPLS, audio video conferencing, telephones and VoIP products to support business connectivity and collaboration.
SAN, NAS, hard disk, optical drives, tape drives, flash memory and media for enterprise storage, backup and capacity requirements.
Operating systems, applications, licensing, backup and security software sourced to support compliance, productivity and infrastructure continuity.
UPS, surge protection, chargers, power cables and batteries for resilient end-user, network and infrastructure environments.
Network switches, firewalls, racking and cabinets, wireless networking, routers and bridges, plus print servers.
Monitors and displays, TVs, projectors, interactive whiteboards, cameras, speakers and accessories for meeting rooms, classrooms and workplaces.
PC cards, motherboards, processors, memory, consumables, office products, cables and input devices for builds, repairs and refresh programmes.
Contrac positions IT sourcing around the priorities now defining secure, sustainable and resilient enterprise supply chains.
Contrac uses a 300+ distributor network and established manufacturer relationships to support vendor diversification, stock visibility and delivery planning for critical procurement requirements.
Sourcing is planned with the full asset lifecycle in mind, from requirement definition and procurement through to asset records, support handover, refresh planning and compliant retirement.
We help reduce procurement exposure through approved vendor sourcing, hardware integrity awareness and security-led selection for devices, infrastructure and software.
Contrac can support carbon-aware product selection, energy-efficient hardware choices and responsible disposal considerations to help clients meet sustainability mandates.
These results reflect a service model built on supplier reach, commercial control and continuous operational improvement.
69,455
Support Tickets
Closed in 2024
81%
First Contact Resolution
Closed on First Contact
99.2%
SLA Success Rate
Measured Achievement
300+ distributor relationships to support price control, stock availability and vendor diversification.
Partnerships with leading manufacturers including Microsoft, Dell and Cisco.
We source, negotiate and purchase IT products on behalf of your internal team, reducing administrative burden and procurement delay.
Enterprise sourcing guidance aligned to lifecycle management, licensing control, security and sustainability requirements.
An agile extension of your IT team, backed by ITIL-aware service operations and measurable SLA performance.
300+
Distributor network for resilient IT sourcing
Contrac can source computing, printing, communications, storage, software, power, networking, sound and vision products, plus peripherals and components. This includes desktops, servers, mobility devices, printers, licensing, firewalls, switches, UPS units, displays, projectors, cables and core components.
Contrac partners with leading manufacturers including Microsoft, Dell and Cisco, and works through a wider network of more than 300 distributors to identify reliable products, competitive pricing and suitable availability.
Yes. Contrac uses supplier diversification and market visibility to help reduce dependency on a single route to supply. We can support urgent sourcing, planned refreshes and project-based procurement where delivery timelines are critical.
Contrac supports secure procurement by sourcing through approved channels, helping clients reduce exposure to unverified equipment, unsupported software and supply chain risk. Procurement decisions can be aligned with Zero Trust and enterprise compliance requirements.
Yes. Where required, Contrac can help identify energy-efficient hardware, carbon-conscious options and responsible lifecycle routes, including considerations for compliant disposal and recycling.
Contrac can support more than purchasing. We help clients consider asset lifecycle, licensing, support handover, warranty awareness, refresh planning and decommissioning requirements so sourcing decisions remain operationally fit for purpose.
Speak to Contrac about enterprise IT sourcing that combines supplier reach, commercial control, lifecycle awareness and SLA-backed service discipline.
