Protect your critical business data with enterprise-grade backup powered by Acronis Cyber Protect Cloud and delivered by Contrac's expert engineering team. Ensure strict RTO and RPO achievement.
69,455
Support Tickets
Closed in 2024
81%
Closed on
First Contact
99.2%
SLA
Success Rate
Most organisations rely on cloud services, servers, and collaboration tools to run their operations, but data loss can still happen. When incidents occur, businesses face operational disruption, financial loss, and reputational damage. A reliable backup solution ensures critical data can always be recovered.
Human error remains a primary cause of lost Microsoft 365 and server data.
Malicious encryption requires immediate, clean restoration points to prevent an operational halt.
Failing to meet strict data sovereignty or retention policies invites severe regulatory penalties.
We design your backup architecture around your specific compliance requirements, ensuring guaranteed recovery when you need it most.
We assess your data estate, identify compliance requirements, and map recovery objectives across all systems.
We deploy and configure Acronis Cyber Protect Cloud with immutable backup policies aligned to your RTO and RPO targets.
Our 24x7x365 service desk monitors backups, verifies integrity, and manages restoration when incidents occur.
Comprehensive cloud backup and disaster recovery services powered by Acronis Cyber Protect Cloud.
Acronis Cyber Protect Cloud combines backup and cyber protection capabilities within a single platform.
Protect data across physical servers, virtual machines, and cloud environments.
Backup data is stored in immutable environments, ensuring it cannot be altered or deleted by ransomware.
Restore systems rapidly using cloud-based disaster recovery capabilities designed to minimise downtime.
Contrac enhances traditional backup with intelligent protection capabilities now expected from enterprise MSPs. These are service enhancements, not separate product tiers.
Architected solutions built around strict Recovery Time Objectives and Recovery Point Objectives to guarantee business continuity.
Data is held in highly secure, ISO 27001 accredited UK data centres to satisfy strict enterprise compliance and data residency requirements.
Backups are actively scanned for zero-day malware using behavioral detection before restoration.
Daily backup testing automatically verifies restoration integrity before an incident ever occurs.
These results reflect a service model built on responsive support, structured process and continuous operational improvement.
69,455
Support Tickets
Closed in 2024
81%
First Contact Resolution
Closed on First Contact
99.2%
SLA Success Rate
Measured Achievement
Acronis Platinum Partner (Highest tier within the Acronis partner programme).
Acronis Partner of the Year (UK and Ireland 2025).
24x7x365 ITIL-aligned service desk monitoring your backup environment.
Over 50 years of experience delivering business IT services.
Fully managed service, removing the burden from your internal IT team.
Acronis
Cyber Protect Cloud
Managing backup systems internally requires specialist expertise. Working with a managed provider like Contrac means certified engineers configure, monitor, and maintain your backup environment.
Microsoft protects the infrastructure of Microsoft 365, but it does not provide comprehensive backup of customer data. A dedicated solution is required.
Backup data is securely stored in ISO 27001 accredited UK data centres to ensure complete data sovereignty and regulatory compliance.
No. Contrac engineers design and implement the solution around your existing infrastructure with minimal disruption.
Partner with Contrac to implement a robust, managed cloud backup solution and ensure your business operations remain resilient against any data loss event.
