Sue Ryder: Seamless Windows 10 Migration and Productivity Gains
The Operational Challenge
Sue Ryder wanted to upgrade their device operating system to Windows 10 to provide a better user experience for their employees. However, the organisation relied on a diverse mix of device types from multiple vendors, creating a complex migration landscape where inconsistent technology drivers threatened to cause significant downtime and technical errors.
Diverse Devices
A mixed fleet from multiple vendors created a complex migration landscape.
Driver Conflicts
Inconsistent technology drivers threatened significant downtime and errors.
User Disruption
Risk of productivity loss affecting staff across the organisation.
The Contrac Approach
Contrac applied a Consult, Transform, Support methodology to ensure a stable, secure rollout.
Consult
We undertook a comprehensive audit of the existing Windows Deployment Services (WDS) environment, providing a detailed report to ensure no unexpected issues would occur during the transition.
Transform
We utilised the existing WDS server and Microsoft Deployment Toolkit, combined with bespoke scripts for the automation of remote imaging. We created USB Media images to ensure that remote workers were able to upgrade in line with the rest of the organisation.
Support
The implementation was completed in approximately one week, ensuring all users were comfortable with the new operating system and fully supported throughout the transition.
Business Impact
Improved employee productivity across the organisation.
Standardised user interface and experience across all applications, whether internal tools or client software.
Greater freedom for staff to customise their desktop to suit their specific roles and responsibilities.
Infrastructure future-proofed via Windows as a Service.
Ready for a seamless migration?
Whether you are updating operating systems or migrating to the cloud, Contrac ensures your business continues to run smoothly.
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